The level of Guangdong's service industry is first-class in the country, which is already a consensus among the people who have been to Guangdong. Nowadays, the development of service industry in Guangdong Province has gone through the stage from simple infrastructure construction to relying on information technology to improve efficiency.

To this end, Guangdong Province proposed: "In the '11th Five-Year' period, the development of the service industry in Guangdong Province should be comprehensively accelerated, the structure will be gradually optimized, and the innovation capability will be further enhanced. The value added of the service industry at the end of the '11th Five-Year Plan period will be 45% of GDP. By 2020, the added value of the service industry will account for about 50% of GDP."

Achieving the above objectives means that the service industry in Guangdong Province has basically reached the development level of medium-developed countries and has become the main driving force for the province's economic development. It has formed a socialized service system based on Guangdong, serving the whole country, and interacting with Guangdong, Hong Kong, Macao and ASEAN. However, Guangdong's SMEs account for the majority, and the pace of informationization is difficult to go hand in hand. How to integrate the various sectors and form a platform effect has become a top priority in Guangdong Province.

Informatization transformation of traditional transportation

"10:51, the number of online cars is 14,560, the number of passengers has been 7456; the number of trains is 2014; the number of offline cars is 3063..." in front of the big screen of Guangzhou Traffic Information Command Center, Guangzhou Municipal Traffic Commission Monitoring personnel are closely monitoring the real-time operation of taxis in Guangzhou.

In the past, Guangzhou has always adopted an extensive and loose management model for taxis. Now through this system, every move of traffic can be done at any time and anywhere.

There are nearly 20,000 taxis in Guangzhou. The number of problems caused by management difficulties, low utilization rate and poor anti-theft capability are endless. However, after fully implementing the Guangzhou taxi positioning and dispatching system, the ability of comprehensive management of vehicle operations has been greatly improved.

According to the relevant person in charge of the Guangzhou Municipal Transportation Commission, the intelligent transportation platform of the Guangzhou Traffic Information Command Center includes the integrated taxi management system, the bus comprehensive management system and the dangerous goods transport vehicle integrated management system. The operation of nearly 20,000 taxis, 5,000 buses and nearly 2,000 dangerous goods transport vehicles in Guangzhou can be displayed on the big screen in real time. The monitoring personnel only need to click on the icon of an online vehicle to display the driver's name, address, contact information, ID number and other information. With this platform, the command center can monitor the vacancy rate and driving route of taxis, buses, and dangerous goods vehicles at any time to scientifically and efficiently manage online vehicles.

Through the data collected by the mobile communication GPS network, you can meticulously grasp the information of each taxi in operation, such as knowing which company they belong to, who the driver is, how many current driving mileage, how much heavy mileage, and daily camp How much is received, whether there is any violation of the rules and speeding alarms, and even how many times the driver steps on the alarm throttle can be recorded and saved.

“In the past, more than 400 taxis were stolen every year in Guangzhou, almost every day. But since the system was installed three years ago, there are only one or two burglary incidents a year. We told the drivers that personal safety is the priority. Because the vehicle can be retrieved through the system after being robbed." The relevant person in charge told the reporter, "Because theft, the vehicle will immediately report to the police, the public security department can immediately deal with it, and the vehicle is roughly determined by the mobile positioning system. The location is very helpful for quickly finding the robbed vehicle and rescue the driver.

The system not only greatly reduces the rate of crimes, but also provides drivers with security. The places that many drivers did not dare to go to now are unimpeded. ”

In addition, one function of this system is electronic payment. In many places, taxi drivers are very resistant to paying by customers. Because there is no support from the mobile communication system, the driver must go to the gas station to export the meter's charge amount. It will be very inconvenient to arrive in a few days. However, this problem has already been solved in Guangzhou. Passengers can use the Guangzhou bus card "Yangchengtong" to swipe their cards on the taxi, and the money can be immediately applied to the driver's account. Not only does the driver not interfere with the customer's credit card, but it also avoids the hassle of finding change.

It is worth mentioning that these taxis equipped with intelligent traffic management system run on the road every day, forming a sensor all over Guangzhou. Through the vehicle speed information, you can understand the road conditions throughout Guangzhou. “With this system, when the public calls to ask for the route from A to B, they can not only be informed of the specific route, but also know the speed of the road and the time it may take.” The work of the Guangzhou Municipal Traffic Commission The staff said.

Through the intelligent system, the Guangzhou Traffic Command Center can also provide more services for taxis. “For example, during the Canton Fair, there are many foreign passengers. We not only have to dispatch traffic, but also provide some language translations.” The relevant person in charge said: “Many taxi drivers have reflected that they are not afraid to understand English, just turn the microphone on and let the passengers When the background call center communicates, you can talk directly and tell the driver where the passenger is going, what are the requirements."

Electronic port cracks logistics problems

As a major logistics province in China, in 2007, Guangdong completed a cargo volume of 1,64,983,400 tons and a freight turnover of 431.607 billion tons. The logistics industry is an important link to enhance Guangdong's competitiveness. Guangdong's logistics informatization construction has achieved certain results; however, it faces many problems.

In the past, the average turnover of the same batch of goods in Guangdong was 35 to 45 days, while in the developed countries of the logistics industry, it only took 10 days. On the one hand, due to the relatively backward logistics infrastructure, the entire transportation process takes too long. On the other hand, information occlusion and long transmission time are also important reasons. “To shorten the gap with the developed countries in terms of logistics level, we must make breakthroughs in information sharing. The electronic port has played a vital role.” Suo Youli, deputy manager of Guangzhou Electronic Port Business Development Department said.

Guangzhou Electronic Port is one of the foundations and key projects for the development of modern logistics through the macroscopic construction of Guangzhou Electronic Port. Under the guidance of the State Electronic Port Committee and the General Administration of Customs, the project will cooperate with Guangzhou Customs, Huangpu Customs, Guangzhou Maritime Safety Administration, Guangzhou Border Defense Station and other related units to give full play to the advantages of business technology and participate in the construction of the platform. The goal is to become the only one in Guangzhou. The port of Datong customs logistics information processing platform.

Suo Youli told reporters that the electronic port is a symbol of modern trade, which can effectively improve the efficiency of administrative management, simplify the procedures for enterprises to handle import and export, and truly realize the "one-stop" service of the government to enterprises. In particular, the transformation of the traditional work mode has promoted the improvement of customs clearance efficiency and business standardization, and has adapted to the rapid development of customs business. It brings not only the electronicization of customs business, but also the development of the entire logistics.

Guangzhou Electronic Port takes the foreign trade import and export customs clearance and domestic trade logistics activities as the main line, realizes the electronic, network and digitalization of the whole process of logistics, and forms a regional electronic platform with strong operation and convenient use by all walks of life. Based on the economic and social development of the Guangzhou area, we will gradually promote the scope of application and promote cross-regional cooperation in electronic ports. With the construction of the port community and airport community as the entry point, the railway community and the road community will be gradually expanded to achieve full coverage of the logistics supply chain and social logistics. Taking the customs clearance as a breakthrough point, we will extend services to both domestic logistics and international logistics.

At present, the Guangzhou E-port physical platform has completed all construction work, and the Chinese electronic port distributed authentication system has also been successfully deployed to Guangzhou. The system effectively meets the current and future of the electronic port business in terms of security, stability and processing performance. A few years of application development requirements. A customs, inspection and quarantine, maritime, border inspection, port, airport and other parties, relying on resource integration, process integration, application integration and data integration technology to achieve a good interaction between the various units and users, a unified customs clearance The logistics information and service platform has taken shape.

Guangzhou Electronic Port can easily interface with enterprise systems, does not require large-scale transformation, special electronic data exchange platform, and a large amount of data exchange, reducing project implementation costs. It has realized customs clearance, logistics business, online consulting services, and information release. “One-time multi-report” and “one-card management” to improve efficiency.

It is understood that Guangzhou Customs and Huangpu Customs have reached more than 20,000 electronic port enterprises. The Guangzhou Maritime Safety Administration and Guangzhou Border Inspection Station have applied the system to more than 20 shipping companies in the Guangzhou area. Imported shore applications and import and export shore inspections more than 20 times. The manifest handling system of Guangzhou Electronic Port has been extended to all shipping companies in Nansha Port Area. The monthly average declaration of import and export containers to the customs is about 80,000 to 100,000 TEUs, and it is growing month by month. The arrival report system has been extended to all 15 container terminals in the customs area of ​​Huangpu Customs. The export postal item declaration system reports to the customs every day more than 500 international postal and express mail.

Since the official opening of the Guangzhou Electronic Port in March 2004, customs, maritime, border inspection and other departments have fully utilized the service system of the electronic port to facilitate enterprises to conduct business processing, effectively improving the efficiency of customs clearance in Guangzhou and saving enterprise costs. "In the case of a shipping company, after using the Guangzhou E-port entry and exit vessel clearance system, each ship declaration process can save 3 to 5 hours. According to the monthly agent ship, 30 ships can save 90 to 150 hours. Ship schedule, which can save users a lot of parking fees." Suo Youli said.

RFID improves logistics service efficiency

When the international retail giant Wal-Mart asked all suppliers to provide products with RFID tags, many companies were at a loss. In the scope of Wal-Mart's procurement, 60% to 70% are from the Pearl River Delta. Under such circumstances, many companies have found the Guangdong RFID Public Technical Support Center (hereinafter referred to as the center), hoping to find a suitable RFID application case. Prior to this, one of Wal-Mart's top 200 suppliers, Dongguan VTech Group, adopted the RFID technology provided by the center to continue to receive orders from Wal-Mart.

“Guangdong, as a major manufacturing province and a major export province, accounts for one-third of the country’s total exports. This situation has created an urgent need for RFID (radio frequency identification technology) and its applications in Guangdong.” Li Ying, director of the technical support center and chief architect, said: "On the other hand, Guangdong Province rarely sees large-scale enterprises, mostly in small and medium-sized enterprises, accounting for 75% or even more than 90%. The so-called mountains are all forests. SMEs need some intermediate links and third-party platforms to help."

RFID is a non-contact automatic identification technology realized by radio frequency communication, which can be widely used in logistics, manufacturing, public information services and other industries, which can greatly improve management and operation efficiency and reduce costs. As an emerging information technology industry cluster, the RFID industry is also considered to be a new growth point for the national economy.

However, the development of the RFID industry is also facing some problems. Li Ying said that because of the many aspects involved in RFID, such as frequency applications, it is necessary to obtain permission from the government. Without the participation of the government, the industry cannot develop. The RFID industry is highly relevant and can be applied in almost all industries. At present, RFID has been widely used in the world, and it is necessary to keep up with the trend of technology development. In the two links of technology application connection, RFID information chain interaction and sharing, RFID needs to be closely related to the application needs of manufacturing, logistics, retail and other applications, and strengthen communication and sharing in the information chain.

In this context, the Guangdong RFID Public Technical Support Center is to promote industry application and development. Under the guidance of the Guangdong-Hong Kong RFID Task Force, the Center was jointly led by Guangdong Radio Monitoring Station and Zhongying Logistics Science and Technology Co., Ltd. The center gives full play to the support of Guangdong, Hong Kong and international RFID industry institutions, scientific research units, industry partners, etc., based in Guangdong and Hong Kong, facing the country, providing RFID technology public support and RFID industry application promotion, and promoting the development of RFID industrial services.

“The center is to be a bridge for public technical exchanges. Second, it must become a platform for independent public information exchange, and it must be a pioneer and a demonstrator to promote independent intellectual property innovation and industrial application.” Li Ying told reporters: “From the center Since its inception, providing tailored services to businesses has been an important part of the work."

Logistics is a very important aspect of RFID applications. Baosu Logistics is a “leading” logistics enterprise in Guangdong Province and a demonstration base for logistics in China. A few years ago, RFID applications were extensively experimented here. In 2005, RFID hardware equipment was initially installed and tested at Baobao Nangang Logistics Base, and the reading accuracy rate reached 95%. "In the process of logistics in and out of the warehouse, the use of RFID automatic reading instead of bar code manual scanning, the efficiency can be increased by about 90%." Li Ying said, "In the warehouse inventory, through the forklift to install the reader to inventory 6,000 square The rice warehouse can save at least half of the manpower and increase the efficiency by 85%. Since RFID can accurately track each cargo, it will also help to reduce the damage rate of the logistics link and the shortage rate of the retail chain."

Li Ying revealed that RFID will be more widely used in the Guangdong transportation industry in the future. At the ninth meeting of the 2006 Guangdong-Hong Kong Cooperation Joint Conference, it was decided to strive for the initial implementation of RFID technology in some areas such as Guangdong and Hong Kong logistics, entry and exit inspection and quarantine, electronic ports, e-commerce and intelligent transportation in 2007. To this end, the Center and the Hong Kong Express-Easy Company jointly issued the "Quick-to-Canton Pass." With the card in hand, Hong Kong vehicles can complete the payment without stopping on the highway in Guangdong Province. At present, the Center and Hong Kong Autotoll are working hard to push the “Easy-to-Canton Pass” application to the airport and customs.

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